topic Re: Tfa in Get Support

Tfa

Muffin1 — Tue, 07 Jan 2025 01:35:42 GMT

Hi,

cannot access my 2fa devices

how can i enter in my account

computergeek541 — Tue, 07 Jan 2025 01:36:32 GMT

@Muffin1 wrote:
cannot access my 2fa devices
how can i enter in my account

Choose the didn't get code/resend code button and have the code sent to your e-mail address.

Muffin1 — Tue, 07 Jan 2025 01:37:15 GMT

The email does not work either...

Muffin1 — Tue, 07 Jan 2025 01:43:49 GMT

the email is not the right one

hTideGnow — Tue, 07 Jan 2025 02:05:07 GMT

if you cannot receive the code via sms or voicemail and not from email as well as the email is not the correct one, then ask support to help

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

BKNS27 — Tue, 07 Jan 2025 02:23:33 GMT

You will need to validate your account information by contacting a CS_Agent.