topic Re: passcode for Public Mobile App in Get Support

passcode for Public Mobile App

keneng — Mon, 06 Jan 2025 21:59:55 GMT

Im wondering if the app has a capability for passcode as i can't seem to find anything to lock it down besides logging out and having to log back in

if no passcode, can it be set to auto log off once we close down / move to other apps?

Re: passcode for Public Mobile App

eddieO — Mon, 06 Jan 2025 22:25:56 GMT

@keneng unfortunately there doesn't seem to be an auto logout setting so you will need to manually log out, either that or rely on having a Lock Screen on your phone that prevents others from getting into the phone itself.

Re: passcode for Public Mobile App

SourDude1234 — Mon, 06 Jan 2025 22:38:56 GMT

Hi,

Depending on your device, it may have a feature to lock an app. For iPhone devices, please see here. If you have another device, refer to specific instructions for that device.

Thank you

Re: passcode for Public Mobile App

keneng — Mon, 06 Jan 2025 23:39:54 GMT

i will look at possible options within device settings or 3rd party app. thx

Re: passcode for Public Mobile App

computergeek541 — Mon, 06 Jan 2025 23:40:37 GMT

Re: passcode for Public Mobile App

eddieO — Mon, 06 Jan 2025 23:42:44 GMT

@keneng if you have an iPhone try the link Abheer shared in his post, I gave it a try and it worked for me, that way you don't need to install any more apps. If you have an Android device google that one as I'm sure they must have a native way of doing something similar to Apple

Re: passcode for Public Mobile App

keneng — Mon, 06 Jan 2025 23:47:40 GMT

yeah, i have android so need to look at those options. sometimes, my kids or other people may use one of our devices so want to lock down certain apps like Public. rather than always logging out and back in every time, a pin code would be better for me. thanks!