topic Re: Cannot Access Account or Email Associated With It in Get Support

Cannot Access Account or Email Associated With It

NewAccount2025 — Mon, 06 Jan 2025 01:31:02 GMT

Hello,

I'm looking for help from a customer service agent to log into my account. I cannot recall the email address I used to register the account, and I am unable to access the verification links or security codes required to reset my login credentials. I created this account specifically to seek assistance with this issue. I would appreciate it if a CSA could send me a private message.

If I am unable to regain access to my account, I will need help closing it or I will block any further automatic credit card payments.

Re: Cannot Access Account or Email Associated With It

abtest — Mon, 06 Jan 2025 01:38:54 GMT

@NewAccount2025 - Click on the chat bubble on the lower right. Then type Agent. The AI should present you with a Contact Us option.

Re: Cannot Access Account or Email Associated With It

NewAccount2025 — Mon, 06 Jan 2025 01:56:18 GMT

Thank you