topic Re: Payment for next month in Get Support

Cancel subscription

sainiaman — Sun, 05 Jan 2025 19:35:42 GMT

I just want to cancel my subscription

Re: Cancel subscription

Dunkman — Sun, 05 Jan 2025 19:44:25 GMT

You can cancel your subscription a couple of ways

1. You can port your number to another company. That will automatically close your PM account.

2. You can turn off pre-authorized payments/autopay by unsubscribing to your subscription. Once your account is suspended over 90 days, then your account will be permanently closed and number lost. Go to your payment section. Click on Manage subscription and then unsubscribe.

Re: Cancel subscription

Chalupa_Batman — Sun, 05 Jan 2025 19:46:11 GMT

@sainiaman wrote:
I just want to cancel my subscription

Hello @sainiaman

You made a post an hour ago asking for help. You received some replies on how to get the help you needed.

https://productioncommunity.publicmobile.ca/t5/Get-Support/Service-not-working/td-p/1297156

Links provided there can reach customer service for help. And if they are unable to help, you can request a refund and cancellation of your plan.

Payment for next month

sainiaman — Sun, 05 Jan 2025 19:52:08 GMT

i want to know that if my plan is not Activated then will i be charged for the next months?

Re: Payment for next month

ORNGNBLK — Sun, 05 Jan 2025 20:37:31 GMT

If you have not activated a subscription or entered any payment details, you will not be charged. However, if you have already activated a sim or eSIM, you will be charged the plan amount + provincial tax every 30 days. Hope this helps.

Re: Payment for next month

TheSterlinger — Sun, 05 Jan 2025 20:38:05 GMT

@sainiaman

No you will not be charged until you activate.