topic Re: Plans in Get Support

Plans

Jemma2007 — Sun, 05 Jan 2025 23:43:26 GMT

I noticed there are no longer low data plans. I think the lowest is 20GB for $30. Will they ever be back?

Thank you,

Nicole

Re: Plans

BKNS27 — Sun, 05 Jan 2025 23:50:07 GMT

@Jemma2007

Who knows. You will need to check your account about once a month for deals but please note that PM is making almost impossible to downgrade from your current plan. You can only upgrade to a more expensive plan for existing members.

Re: Plans

Dunkman — Mon, 06 Jan 2025 00:08:48 GMT

@Jemma2007

Since around spring of 2024, Public mobile has switched to personalized plan offers for existing customers. At the present time, there are fewer opportunities to downgrade plans for existing customers. How long that this policy last for is hard to say. Public mobile management is aware that this policy is unpopular to existing customers, but nothing has been done so far.