topic Re: Sim Card in Get Support

Sim Card

Haillley — Fri, 10 Jan 2025 14:57:26 GMT

I lost my sim card traveling in Europe . What's the procedure to get a new one and attach my account to the new sim?

Thanks

Re: Sim Card

Chalupa_Batman — Sun, 05 Jan 2025 22:55:47 GMT

Hey @Haillley

To get a new SIM card the fastest routes are these.

https://www.publicmobile.ca/en/bc/pick-up-SIM - Find a local store in your area.

Amazon - Here you can get it cheaper and maybe a few days wait $4.99

Or if you're phone takes eSIM you can buy one through the app for $5

Re: Sim Card

Haillley — Sun, 05 Jan 2025 22:57:44 GMT

thanks, but after receiving the sim, what do I do?

Re: Sim Card

Chalupa_Batman — Sun, 05 Jan 2025 23:08:09 GMT

@Haillley wrote:
thanks, but after receiving the sim, what do I do?

Super easy. Just log into your account online and then go to this link and change the SIM card number and then place the new SIM in your phone and reboot. One sec, I'll grab the direct link.... here you go. Once you log in, click on this link.

https://myaccount.publicmobile.ca/en/account/profile/change-sim-number

Re: Sim Card

Haillley — Sun, 05 Jan 2025 23:12:45 GMT

Thanks, that is super easy, ordering one from Amazon now!