topic Re: Unsubscribe in Get Support

Unsubscribe

Neva1 — Mon, 06 Jan 2025 00:38:07 GMT

Cannot go to Manage Subscription to unsusbscribe. Will not allow toggle to be moved to Left to unsubscribe

Re: Unsubscribe

kb_mv — Sun, 05 Jan 2025 22:49:47 GMT

@Neva1 wrote:
Cannot go to Manage Subscription to unsusbscribe. Will not allow toggle to be moved to Left to unsubscribe

@Neva1 Contact support for assistance using chat bubble or message directly at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Unsubscribe

Meow — Sun, 05 Jan 2025 22:50:50 GMT

Use computer; use incognito browser mode.

Re: Unsubscribe

Neva1 — Sun, 05 Jan 2025 23:02:06 GMT

Went to link and posted message. What will happen next? Someone from Public Mobile will answer?

Re: Unsubscribe

Neva1 — Sun, 05 Jan 2025 23:03:44 GMT

Don't know how to do that!

Re: Unsubscribe

BKNS27 — Sun, 05 Jan 2025 23:53:11 GMT

@Neva1

Did you try unsubscribing on the PM app?

It works for me.

Re: Unsubscribe

Dunkman — Mon, 06 Jan 2025 00:15:02 GMT

@Neva1

The website is finicky.

You could try again with a different web browser, clear cache or incognito mode. Or try to login with a different device. Or use the Public mobile app.