Confired Switch to new plan did not work!

Kan3 — Sun, 05 Jan 2025 22:46:39 GMT

Hello,

I was on the $35 CAN US 5G unlimited plan. Then early December I was able to switch to the $29 US-CAN 4G plan. When I confirmed the switch, the web page provide 2 options - switch that day or when the billing cycle resumes in early January. I chose early January but now the plan details no longer shows US availability for calling. Just canada wide...

Please help.

How can I log a trouble ticket?

Thank you.

Re: Confired Switch to new plan did not work!

kb_mv — Sun, 05 Jan 2025 22:48:55 GMT

@Kan3 You can open a ticket by selecting chat bubble at bottom of screen or directly messaging support at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Re: Confired Switch to new plan did not work! in Get Support

Confired Switch to new plan did not work!

Re: Confired Switch to new plan did not work!