topic Service not working in Get Support

Service not working

sainiaman — Sun, 05 Jan 2025 18:40:51 GMT

Please activate my plan. Its been 5 days that it is not working

Chalupa_Batman — Sun, 05 Jan 2025 19:10:11 GMT

@sainiaman wrote:
Please activate my plan. Its been 5 days that it is not working

We are all customers like you. Nobody from Public Mobile looks at these forums.

1. Have you rebooted your phone?

2. Have you tried your SIM card in a different phone? Sometimes they need to be

3. Have you tried to reset your network settings and reboot the phone?

If all this fails, contact a CS Agent via this link. They will reply in the top right corner of the page.

hTideGnow — Sun, 05 Jan 2025 19:10:12 GMT

did you try reboot your phone? and tried Reset network settings?

physical or esim? If physical , tried on another phone

if same, ask PM support to help

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage