topic Re: Puk in Get Support

Puk

Stainless316 — Thu, 02 Jan 2025 20:05:25 GMT

I asked for my PUK code last week. Still no answer. I appreciate that it's a holiday but should it take 7 days?

Re: Puk

Chalupa_Batman — Thu, 02 Jan 2025 20:06:47 GMT

@Stainless316 wrote:
I asked for my PUK code last week. Still no answer. I appreciate that it's a holiday but should it take 7 days?

Hello @Stainless316

It should not take that long. Send a follow up message saying it's been 7 days. Ask to escalate.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Puk

Phil_Adelphus — Thu, 02 Jan 2025 20:27:19 GMT

@Stainless316 Are you checking your community inbox for a reply? It's either at an envelope icon top right of this page, or at Messages if you tap your avatar.

Re: Puk

Stainless316 — Sun, 05 Jan 2025 09:51:16 GMT

Thanks.