topic Re: Why are some numbers not reachable in Get Support

Why are some numbers not reachable

NJV — Thu, 02 Jan 2025 22:45:19 GMT

I have tried to call a number for a clinic in Halifax and I get check the number. My daughter with a different provider has no issue contacting this medical clinic. Does anyone know why?

Re: Why are some numbers not reachable

hairbag1 — Thu, 02 Jan 2025 16:42:22 GMT

@NJV

this is unusual...try adding a 1 ahead of area code...see if that helps.

Re: Why are some numbers not reachable

NJV — Thu, 02 Jan 2025 17:13:41 GMT

I tried that and it still said check the number

Re: Why are some numbers not reachable

hairbag1 — Thu, 02 Jan 2025 17:40:06 GMT

@NJV wrote:
I tried that and it still said check the number

That is unusual alright. If you have no trouble calling other numbers, maybe double check that you dial the number correctly. Make sure you use the right area code and number. Are you in the same province / city as the clinic ?

Re: Why are some numbers not reachable

hTideGnow — Thu, 02 Jan 2025 17:42:54 GMT

hi @NJV

what is the area code and the next 3 digits with the number you have trouble calling?

Re: Why are some numbers not reachable

NJV — Sat, 04 Jan 2025 18:15:25 GMT

The area code is 902 then 942. Both my daughters live in Halifax o e with Public mobile she also can not contact the clinic, while the other daughter has a different provider and she can reach them

Re: Why are some numbers not reachable

hTideGnow — Sat, 04 Jan 2025 18:24:19 GMT

hi @NJV yes, I called some 902 numbers and none of them work with PM (work with others). So, it is really an issue. Please ask support agent to check

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