topic Re: new subscription cancellation in Get Support

new subscription cancellation

Felix10 — Fri, 03 Jan 2025 23:42:44 GMT

I changed my mind after subscription.I wanted a cancellation and payment refunded. I haven't even activated my sim card yet...No response from PM .

Re: new subscription cancellation

hTideGnow — Fri, 03 Jan 2025 23:02:41 GMT

hi @Felix10 if the sim card has not even activated , then there is a chance PM support can help to cancel and provide refund. You can submit by direct message to PM support:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: new subscription cancellation

Felix10 — Fri, 03 Jan 2025 23:01:39 GMT

Thank you for the response.