topic Re: Can I switch my network preference from 5G to 4G/LTE? in Get Support

Can I switch my network preference from 5G to 4G/LTE?

Fallies — Fri, 03 Jan 2025 22:35:47 GMT

I just joined PM on a 5G plan. For potential potential battery saving and lower energy frequency waves (health), I would prefer to switch my preferred network type to 4G/LTE, however that option is greyed out (not available) for me. Is there any way to change it? Ok my previous phone plans I had options to choose from.

Thanks in advance.

Re: Can I switch my network preference from 5G to 4G/LTE?

eddieO — Fri, 03 Jan 2025 22:10:32 GMT

@Fallies which phone and model do you have? Most phones do allow changing the network band between 3G, 4G or LTE and 5G, are you seeing any of these options?

Re: Can I switch my network preference from 5G to 4G/LTE?

hTideGnow — Fri, 03 Jan 2025 22:11:56 GMT

hi @Fallies

yes, you can. And it is true 4G would save battery. And even you are on a 4G network, you can still get the promised speed with your 5G plan on the 4G network, ie, you will get 200-250 Mbps on the 4G network. So, you didn't lose anything by using the 4G LTE network

Re: Can I switch my network preference from 5G to 4G/LTE?

Fallies — Fri, 03 Jan 2025 22:34:19 GMT

Hi eddieO, I'm using a Pixel 7a and it turns out I just needed to restart my phone again and I have the options to choose my preferred network now (5G, LTE, or 3G). Thanks for the encouragement that spurred me to try restarting.