topic Re: Transfering plan to another sim with family in Get Support

Transfering plan to another sim with family

Yelyzaveta — Fri, 03 Jan 2025 16:38:10 GMT

Is it possible to transfer a plan to a family member? I'm cancelling one number (sim#1) with public mobile $35 plan, but I have another number (sim#2) with $17 monthly plan. Is it possible to cancel the sim#2 number with $17 plan instead and transfer $17 plan to sim#1. The idea is to keep #1sim number. Thx

Re: Transfering plan to another sim with family

kb_mv — Fri, 03 Jan 2025 16:40:30 GMT

@Yelyzaveta You can't switch numbers between PM accounts. What you could do is port out #1 sim number to another prepaid provider and then have #2 sim port that number back into Public Mobile.

Re: Transfering plan to another sim with family

Humble12 — Fri, 03 Jan 2025 16:40:11 GMT

Hi there! Yes, it is possible to transfer a plan from one SIM to another within Public Mobile. You can keep the number associated with sim#1 by transferring the $17 plan from sim#2 to sim#1. Make sure to reach out to Public Mobile's customer support for assistance with the transfer process, as they can guide you through the steps and ensure everything is done correctly. If you have any further questions, feel free to ask! Thanks for reaching out!

Re: Transfering plan to another sim with family

ShawnC13 — Fri, 03 Jan 2025 16:41:06 GMT

@Yelyzaveta wrote:
Is it possible to transfer a plan to a family member? I'm cancelling one number (sim#1) with public mobile $35 plan, but I have another number (sim#2) with $17 monthly plan. Is it possible to cancel the sim#2 number with $17 plan instead and transfer $17 plan to sim#1. The idea is to keep #1sim number. Thx

Sorry that isn't possible. PM doesn't allow plans to be swapped between sim cards

Re: Transfering plan to another sim with family

kb_mv — Fri, 03 Jan 2025 16:42:46 GMT

@Humble12 wrote:
Hi there! Yes, it is possible to transfer a plan from one SIM to another within Public Mobile. You can keep the number associated with sim#1 by transferring the $17 plan from sim#2 to sim#1. Make sure to reach out to Public Mobile's customer support for assistance with the transfer process, as they can guide you through the steps and ensure everything is done correctly. If you have any further questions, feel free to ask! Thanks for reaching out!

@Humble12 @Yelyzaveta This is not correct info. You cannot switch numbers between PM accounts.

Re: Transfering plan to another sim with family

ShawnC13 — Fri, 03 Jan 2025 16:42:52 GMT

@Humble12 wrote:
Hi there! Yes, it is possible to transfer a plan from one SIM to another within Public Mobile. You can keep the number associated with sim#1 by transferring the $17 plan from sim#2 to sim#1. Make sure to reach out to Public Mobile's customer support for assistance with the transfer process, as they can guide you through the steps and ensure everything is done correctly. If you have any further questions, feel free to ask! Thanks for reaching out!

@Humble12 I have a question. Since when has PM allowed the moving of plans between accounts? Do you have a situation where they did this for you?

Re: Transfering plan to another sim with family

Rastin — Fri, 03 Jan 2025 17:26:01 GMT

About the only thing I believe you can do is leave the account in your name and change the visa associated with the account to whoever you want to give the plan to. Then they can either give them your number or get a new one for them. I doubt they will be able to port their number to the account but I don't really know if you can or not.