topic Re: Android 8.1 APN settings in Get Support

Android 8.1 APN settings

Umidigi — Tue, 04 Jan 2022 23:02:39 GMT

Just got a nice new phone with android 8.1 and none of the default APN settings work with public mobile.

Also I am unable to create or edit APN settings either ??? What is going on ????

Re: Android 8.1 APN settings

Luddite — Sat, 26 May 2018 23:46:20 GMT

Hopefully an Android buff will be along. In the meantime, do reboot your phone, make sure cellular data/roaming is ON, and look through this article: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p/205906

Re: Android 8.1 APN settings

meocon — Sat, 26 May 2018 23:58:37 GMT

Please take a look at this post about setting up APN

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p/205906

ps @Umidigi do you mind I ask which phone you’re using?

Re: Android 8.1 APN settings

will13am — Sun, 27 May 2018 00:01:49 GMT

This is the APN settings for Public Mobile. It is not android version specific.

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3

According to this Reddit post, carriers can request to have apn editing locked. This has the effectiveness of being a replacement for SIM lock. What phone is involved here.

https://www.reddit.com/r/essential/comments/8d11ba/-/dxjz5de

Re: Android 8.1 APN settings

Umidigi — Sun, 27 May 2018 01:33:59 GMT

My phone is the umidigi A1 pro.

This particular problem seems to be android version specific , it even effects the google pixel

Re: Android 8.1 APN settings

NDesai — Sun, 27 May 2018 02:05:05 GMT

@Umidigi wrote:
My phone is the umidigi A1 pro.

This particular problem seems to be android version specific , it even effects the google pixel

Yup, I have the Google Pixel 2 and i can neither edit the APN setting nor add a new one.

Re: Android 8.1 APN settings

LEGO — Tue, 29 May 2018 15:50:21 GMT

@Umidigi, @NDesai

To add new APN on Android 8.0 and 8.1 devices, please, try this solution: click here

Re: Android 8.1 APN settings

will13am — Sun, 27 May 2018 04:24:40 GMT

@LEGO wrote:
@Umidigi, @NDesai
To add new APN on Android 8.0 and 8.1 devices, please, try this solution: click here

Thank you for helping me locate this. My resolve to go back to third party roms has just been elevated one notch. Once essential stops the month security updates, lineage will be getting my business. This kind of brinkmanship is very dangerous. Messing with the APN configuration file and preventing APN editing can be a sneaky way of making travelers buy roaming add-ons instead of using a local service.

Re: Android 8.1 APN settings

will13am — Mon, 28 May 2018 14:56:18 GMT

@NDesai wrote:
@Umidigi wrote:
My phone is the umidigi A1 pro.

This particular problem seems to be android version specific , it even effects the google pixel
Yup, I have the Google Pixel 2 and i can neither edit the APN setting nor add a new one.

I checked with a colleage this morning who is running a Rogers sourced pixel, android 8.1, May 2015 security patch. Rogers has NOT disabled the APN addition function. The future is definitely no longer as friendly as it used to be at Telus. I wonder if this has to do with Joe moving from Telus to Rogers.

Re: Android 8.1 APN settings

Korth — Mon, 28 May 2018 15:19:47 GMT

@Umidigi

Did you try restarting the phone after changing APN settings?

Have you also configured the network/carrier/operator as "Public Mobile" (or "automatic")?

Have you logged into your Self-Serve account to confirm Data is active on your plan?

UMIDIGI A1 Pro specs look fairly compatible with the PM(Telus) network, the phone hardware won't achieve fastest possible Data speeds but it should still work well enough.

Modded OS firmware can be a great option, but it may not be strictly necessary. Just rooting the phone should allow you to manually edit APN settings (and other goodies) in the /system/etc/apns-conf.xml or the /data/data/com.android.settings/shared_prefs/com.android.settings_preferences.xml file. Sometimes it can even be as easy as deattributing a Read-Only flag then changing stuff through software as normal.

(Although on second thought, if a carrier mucked around with this detail then who knows what else they may have locked, changed, installed, or removed ... maybe modded firmware is the right choice.)

Re: Android 8.1 APN settings

srlawren — Mon, 28 May 2018 20:24:25 GMT

@will13am wrote:
@NDesai wrote:
@Umidigi wrote:
My phone is the umidigi A1 pro.

This particular problem seems to be android version specific , it even effects the google pixel
Yup, I have the Google Pixel 2 and i can neither edit the APN setting nor add a new one.
I checked with a colleage this morning who is running a Rogers sourced pixel, android 8.1, May 2015 security patch. Rogers has NOT disabled the APN addition function. The future is definitely no longer as friendly as it used to be at Telus. I wonder if this has to do with Joe moving from Telus to Rogers.

@will13am are we sure this is carrier-specific? My OnePlus 5T was already on Oreo 8.0 (and possibly 8.1?) before I moved it from PM to Koodo, and neither 8.0 nor 8.1 on either provider has restricted me from adding an APN.

Re: Android 8.1 APN settings

will13am — Mon, 28 May 2018 20:29:08 GMT

@srlawren wrote:
@will13am wrote:
@NDesai wrote:
@Umidigi wrote:
My phone is the umidigi A1 pro.

This particular problem seems to be android version specific , it even effects the google pixel
Yup, I have the Google Pixel 2 and i can neither edit the APN setting nor add a new one.
I checked with a colleage this morning who is running a Rogers sourced pixel, android 8.1, May 2015 security patch. Rogers has NOT disabled the APN addition function. The future is definitely no longer as friendly as it used to be at Telus. I wonder if this has to do with Joe moving from Telus to Rogers.
@will13am are we sure this is carrier-specific? My OnePlus 5T was already on Oreo 8.0 (and possibly 8.1?) before I moved it from PM to Koodo, and neither 8.0 nor 8.1 on either provider has restricted me from adding an APN.

Your phone is not carrier sourced, mine is. Same with the colleague's pixel.

Re: Android 8.1 APN settings

will13am — Tue, 29 May 2018 15:13:16 GMT

Today, I initiated an inquiry with the CRTC concerning APN blocking and whether such actions constitute a contravention of the wireless code governing unlocked phones. Let see what the CRTC has to say. Hopefully other concerned customers will bring the matter to the CRTC's attention. The more visibility this issue receives, the better.

Re: Android 8.1 APN settings

Umidigi — Tue, 29 May 2018 15:46:38 GMT

I just finished doing the same thing, after a lot of reading and I'm almost 100% sure this is the carrier not uploading the sp.mb.com APN settings.

I don't mind so much that its locked but atleast upload the right settings I mean the only have 3 sets to remember ! But I guess 2 out of 3 ain't bad

Re: Android 8.1 APN settings

LEGO — Tue, 29 May 2018 15:53:03 GMT

@Umidigi Have you tried solution provided in my previous post?

Re: Android 8.1 APN settings

Korth — Wed, 30 May 2018 12:16:11 GMT

@will13am wrote:
Today, I initiated an inquiry with the CRTC ...

Please post an update for us when you have a response, lol.

Re: Android 8.1 APN settings

Umidigi — Wed, 30 May 2018 12:41:48 GMT

I am going to try it right now. Was hopeing find out why Public Mobile would be doing this but that looks like it is going to take a while.

Re: Android 8.1 APN settings

CS_Agent — Wed, 30 May 2018 13:07:38 GMT

Hi,

If you have any questions concerning your account send us a privaye message :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Android 8.1 APN settings

Umidigi — Wed, 30 May 2018 13:46:07 GMT

I attemted your solutuion, and it did not work 😞

Edit APN field appered but it is all greyed out and changes cannot be made.

Re: Android 8.1 APN settings

Umidigi — Wed, 30 May 2018 16:46:09 GMT

and a new APN cannot be created