topic Upgraded plan - missing LD minutes in Get Support

Upgraded plan - missing LD minutes

osmanthus — Thu, 02 Jan 2025 22:37:22 GMT

Happy new year!

I'd recently upgraded from my granfathered offer to the $35 for 75GB offer. I thought it was supposed to include 1000 LD minutes to China, Hong Kong, India, Pakistan, Philippines, Taiwan, and the UK

However, when I log into my profile, I don't see it listed as part of my subscription. Is that normal or should I talk to someone to fix it? TIA

Re: Upgraded plan - missing LD minutes

computergeek541 — Thu, 02 Jan 2025 22:37:12 GMT

@osmanthus wrote:
Happy new year!
I'd recently upgraded from my granfathered offer to the $35 for 75GB offer. I thought it was supposed to include 1000 LD minutes to China, Hong Kong, India, Pakistan, Philippines, Taiwan, and the UK
However, when I log into my profile, I don't see it listed as part of my subscription. Is that normal or should I talk to someone to fix it? TIA

Go into the usage breakdown. The minutes should be mentioned there.

Re: Upgraded plan - missing LD minutes

hTideGnow — Thu, 02 Jan 2025 22:38:29 GMT

hi @osmanthus it is there, just tricky to see

go to My Account or app, on the Overview page, Usage, click Usage breakdown and it will show