topic Re: Change plan in Get Support

Change plan

J_mccoy — Thu, 02 Jan 2025 05:09:47 GMT

Hi there i am trying yo change my subscription plan and it is not working. Need assistance.

Re: Change plan

Yummy — Wed, 01 Jan 2025 16:33:34 GMT

If you do NOT see new plan on your account then it is not available to you but only to new subscribers.

Otherwise, use app or clean browser (clean cache, use incognito mode, use computer).

Re: Change plan

hairbag1 — Wed, 01 Jan 2025 16:59:26 GMT

@J_mccoy

with Public Mobile, it's easy to upgrade your plan to a more expensive plan...but very few options to downgrade plan. If you don't mind losing your existing phone number, you could just deactivate your current plan. Then buy a new sim to start a new account with a new number and you can select any plan currently offered.

Re: Change plan

J_mccoy — Sat, 11 Jan 2025 21:25:05 GMT

I just went and bought a voucher. Luckily i live not far from a gas station which sells them.