topic Re: Change plan in Get Support

Change plan

Yeonwoo — Wed, 01 Jan 2025 01:14:35 GMT

I want to change my plan to $29 Box day offer. I tried to change it, but I couldn’t. Please change tmr plan to $29.

Re: Change plan

hairbag1 — Wed, 01 Jan 2025 01:22:11 GMT

sounds like you might currently have a plan that's more than $29 as you can't have a cheaper plan at Public Mobile...only more expensive ones.

Re: Change plan

OzzyMan — Wed, 01 Jan 2025 02:00:31 GMT

Yeah, not fun. Especially if you just signed up for the $35 plan 24 hours before they rolled out the new $29 plan.

Re: Change plan

Dunkman — Wed, 01 Jan 2025 17:36:11 GMT

@Yeonwoo

As mentioned earlier, Public mobile has switched to personalized plan offers for existing customers. Each existing customers will get different options to change to. The bad news is that it seems that most of the plans offered to existing customers cost more than their existing plan.

If you don't see the $29 plan, then you are unlikely able to get this deal. There are other ways to get the deal, but it involves porting your number out to another mobile company and porting back.. Or starting al new account with a brand new phone number (ie. losing your present number).