https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-calls-not-working/m-p/1295267#M892710 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/494711">@john1743</a>&nbsp;</P><P>What phone do you have? Was voice working before?</P><P>Try reboot network settings first</P><P>if not , then you can try to buy a new esim using the PM app, usually it will resolve the problem.</P><P>Just login My Account, go to Account page and Purchase sim card and pick esim.&nbsp; PM system might has you to pay $5 first but you can submit ticket with PM for a reimbursement</P> Tue, 31 Dec 2024 23:38:22 GMT hTideGnow 2024-12-31T23:38:22Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-calls-not-working/m-p/1295221#M892709 <P>Hello, I'm having a similar issue but I have an eSim. Do I delete my eSim profile and choose a new eSim to see if it works?</P> Tue, 31 Dec 2024 21:55:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-calls-not-working/m-p/1295221#M892709 john1743 2024-12-31T21:55:01Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-calls-not-working/m-p/1295267#M892710 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/494711">@john1743</a>&nbsp;</P><P>What phone do you have? Was voice working before?</P><P>Try reboot network settings first</P><P>if not , then you can try to buy a new esim using the PM app, usually it will resolve the problem.</P><P>Just login My Account, go to Account page and Purchase sim card and pick esim.&nbsp; PM system might has you to pay $5 first but you can submit ticket with PM for a reimbursement</P> Tue, 31 Dec 2024 23:38:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Phone-calls-not-working/m-p/1295267#M892710 hTideGnow 2024-12-31T23:38:22Z