topic Ticket? in Get Support

Ticket?

414tech — Tue, 31 Dec 2024 18:51:17 GMT

What is a ticket when I asked to submit one in?

hairbag1 — Tue, 31 Dec 2024 18:52:36 GMT

that's how to start communication process with PM Customer Support...BUT...let us know what your issue is and we can give you some guidance.

eddieO — Tue, 31 Dec 2024 18:52:46 GMT

@414tech because there is no live agent to speak with, issues get resolved by opening a ticket. Below are the links:

You will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: