topic Re: Doesn't Public Mobile support Wi-Fi calling? This is a feature available on all telecom companie in Get Support

Doesn't Public Mobile support Wi-Fi calling? This is a feature available on all telecom companies!

Yosun — Tue, 31 Dec 2024 02:05:53 GMT

Dear Customer Service,

I am writing to report an issue I am experiencing with my recently activated phone number (ported from Fido). While I am able to make and receive voice calls, I am unable to activate the Wi-Fi calling feature on my device.

I have already restarted my phone after successfully porting my number and activating my account. My device is fully capable of supporting Wi-Fi calling.

I would appreciate it if you could investigate this issue and provide a solution as soon as possible.

Thank you for your time and attention to this matter.

Sincerely,

Re: Doesn't Public Mobile support Wi-Fi calling? This is a feature available on all telecom companie

computergeek541 — Tue, 31 Dec 2024 02:06:31 GMT

Public Mobile does not offer Wi-Fi calling and nothing has been announced about any future plans.

Re: Doesn't Public Mobile support Wi-Fi calling? This is a feature available on all telecom companie

hTideGnow — Tue, 31 Dec 2024 02:08:40 GMT

HI @Yosun

sorry, PM does not have Wifi Calling, and no news when it will be implement

Re: Doesn't Public Mobile support Wi-Fi calling? This is a feature available on all telecom companie

DennyCrane — Tue, 31 Dec 2024 02:27:10 GMT

No, not all telecom providers offer WiFi calling. Public Mobile is a tier 3 provider, and along with Lucky Mobile and Chatr, none of them offer WiFi calling. If you need this feature you'll need a tier 1 or tier 2 provider such as Koodo or Telus (Fido is also tier 2).

Re: Doesn't Public Mobile support Wi-Fi calling? This is a feature available on all telecom companie

Yosun — Tue, 31 Dec 2024 02:58:22 GMT

Thank you for your response. I understand that Public Mobile does not currently offer Wi-Fi calling. I am disappointed to hear this as it is a valuable feature for many users, especially in areas with poor cellular coverage. I hope that Public Mobile will consider implementing Wi-Fi calling in the future.

In the meantime, I appreciate your assistance.

Re: Doesn't Public Mobile support Wi-Fi calling? This is a feature available on all telecom companie

computergeek541 — Tue, 31 Dec 2024 05:26:10 GMT

self solution removed

Re: Doesn't Public Mobile support Wi-Fi calling? This is a feature available on all telecom companie

computergeek541 — Tue, 31 Dec 2024 13:26:52 GMT

Re: Doesn't Public Mobile support Wi-Fi calling? This is a feature available on all telecom companie

computergeek541 — Tue, 07 Jan 2025 10:22:51 GMT

self solution removed