topic Re: redemption did not work in Get Support

redemption did not work

George_H — Tue, 31 Dec 2024 00:35:29 GMT

Hi,

I redeemed 15 points for $15 bill credit three times last year on Feb 23, and June 24 2024 (twice). The points were reduced from my rewards, but I did not receive any bill credits. I was still charged the same amount as my subscribed plan from my credit card. May you please check what's going on? Thanks.

George

Re: redemption did not work

TheSterlinger — Tue, 31 Dec 2024 01:24:10 GMT

@George_H you need to to message Public Mobile directly for assistance.

Use the chatbot to create a ticket when you sign.

Re: redemption did not work

softech — Tue, 14 Jan 2025 01:52:46 GMT