https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-choose-wrong-sim/m-p/1294496#M892149 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/511620">@ellieh</a>&nbsp; in the app, does it allow you to purchase esim? Click on the link to purchase it and if the system will determine if your phone is compatible.&nbsp;</P><P>If so, use the chatbot to create a ticket and ask agent to swap the sim number for you&nbsp;</P> Mon, 30 Dec 2024 20:50:10 GMT TheSterlinger 2024-12-30T20:50:10Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-choose-wrong-sim/m-p/1294489#M892143 <P>Hi I am a new subscriber, but I accidentally chose to have a physical sim when I wanted my plan to be activated on a e-sim. Is there a way to change that?</P> Tue, 31 Dec 2024 03:04:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-choose-wrong-sim/m-p/1294489#M892143 ellieh 2024-12-31T03:04:46Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-choose-wrong-sim/m-p/1294496#M892149 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/511620">@ellieh</a>&nbsp; in the app, does it allow you to purchase esim? Click on the link to purchase it and if the system will determine if your phone is compatible.&nbsp;</P><P>If so, use the chatbot to create a ticket and ask agent to swap the sim number for you&nbsp;</P> Mon, 30 Dec 2024 20:50:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-choose-wrong-sim/m-p/1294496#M892149 TheSterlinger 2024-12-30T20:50:10Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-choose-wrong-sim/m-p/1294498#M892150 <P>It is compatible, I can create a ticket</P> Mon, 30 Dec 2024 20:59:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Accidentally-choose-wrong-sim/m-p/1294498#M892150 ellieh 2024-12-30T20:59:16Z