https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-make-paiment/m-p/1294431#M892103 <P>ask PM to sort it out&nbsp;</P><P>Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.&nbsp; So, you will need to message them here</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Mon, 30 Dec 2024 19:18:42 GMT slusagm 2024-12-30T19:18:42Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-make-paiment/m-p/1294385#M892066 <P>Hi,</P><P>I just transferred my number to Public Mobile. It seems like the transfer went through, but there was an issue with the payment. I can't log in to my account to make a payment (Forbidden A1 error), and I don't have a PIN to make a payment through 611. Does anyone know how to fix this issue? Or can I re-transfer my number to my old provider?</P> Mon, 30 Dec 2024 18:40:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-make-paiment/m-p/1294385#M892066 Juliocharbono 2024-12-30T18:40:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-make-paiment/m-p/1294431#M892103 <P>ask PM to sort it out&nbsp;</P><P>Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.&nbsp; So, you will need to message them here</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Mon, 30 Dec 2024 19:18:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-make-paiment/m-p/1294431#M892103 slusagm 2024-12-30T19:18:42Z