topic Re: Port in issue in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294366#M892052 <P>try: <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Mon, 30 Dec 2024 18:24:48 GMT eddieO 2024-12-30T18:24:48Z Port in issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294358#M892046 <P>I try to port my phone from chatr to pm , I got email from char on the porting out requests and answered yes. But then I got a message from Telus saying ‘there was an issue transferring you number to telus’. No message from PM. I do not understand why and do not know how to proceed&nbsp;</P> Mon, 30 Dec 2024 18:17:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294358#M892046 JoeyWang2004 2024-12-30T18:17:49Z Re: Port in issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294360#M892048 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/511548">@JoeyWang2004</a>I will send you the number for the porting team for you to call. Keep an eye on your inbox (top right corner image of an envelop)</P> Mon, 30 Dec 2024 18:19:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294360#M892048 eddieO 2024-12-30T18:19:14Z Re: Port in issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294361#M892049 <P>You should get an SMS from old provider, not email???</P> Mon, 30 Dec 2024 18:20:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294361#M892049 Meow 2024-12-30T18:20:03Z Re: Port in issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294364#M892051 <P>Sorry new to the community, where can I find the inbox?</P> Mon, 30 Dec 2024 18:23:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294364#M892051 JoeyWang2004 2024-12-30T18:23:35Z Re: Port in issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294366#M892052 <P>try: <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Mon, 30 Dec 2024 18:24:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294366#M892052 eddieO 2024-12-30T18:24:48Z Re: Port in issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294368#M892054 <P>Got it! Thanks</P> Mon, 30 Dec 2024 18:25:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294368#M892054 JoeyWang2004 2024-12-30T18:25:29Z Re: Port in issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294372#M892056 <P>Thanks but I am using an esim card</P> Mon, 30 Dec 2024 18:27:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Port-in-issue/m-p/1294372#M892056 JoeyWang2004 2024-12-30T18:27:47Z