topic Re: refund in Get Support

refund

graeme111 — Sun, 29 Dec 2024 22:35:10 GMT

how can I get a refund, I cant login in the app and the website is impossible to try and do anything with

Re: refund

Handy1 — Sun, 29 Dec 2024 20:14:33 GMT

@graeme111 pm is pre paid and no refunds ? But if you can’t / haven’t activated support will give refund or help you gain access

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: refund

computergeek541 — Sun, 29 Dec 2024 22:05:11 GMT

Re: refund

graeme111 — Mon, 30 Dec 2024 00:09:18 GMT

Thank you very much I will try this

Re: refund

meesther1 — Mon, 30 Dec 2024 03:27:21 GMT

I am having the same problem as you. This is the following response I received after some back and forth messaging going nowhere (removed some information I had requested for):

Here you can find a copy of our service terms and conditions:

https://assets.ctfassets.net/xe7doznj0dju/1TbtVZv98kU1gWD5orA57y/01760196e6adec864609b1ac5e7ee2d0/Pu...

We do not offer a refund for used services.

Thanks for your understanding!

Kind regards,

Angelo.

I responded back I did NOT use the service, I was unable to even access the service because of inability to even log into my account. I am not trying to escalate to supervisor for a refund because literally it's an unused service... unable to use it.