topic Voice mail. in Get Support

Voice mail.

Terryscell — Sun, 29 Dec 2024 18:04:40 GMT

A friend has just changed plans to $23 / month; international calling etc.

He claims that he has lost voicemail and caller ID features, but PM's website says these are included in all plans.

Is he just missing something, or do some plans not include these, now?

Re: Voice mail.

DennyCrane — Sun, 29 Dec 2024 18:07:03 GMT

All Public Mobile plans include those features. You're good. Either he's having technical issues specific to him, or he's simply saying what he saw posted (or not) in a plan summary somewhere. It's definitely included.

Re: Voice mail.

Phil_Adelphus — Sun, 29 Dec 2024 18:08:20 GMT

@Terryscell As @DennyCrane said, all those features should remain with a change of plan. If he's still having problems he can always contact customer support at the chat icon bottom right of this page.