topic Re: Remaining credit on account in Get Support

Remaining credit on account

qlemon — Sun, 29 Dec 2024 17:26:46 GMT

Planning on porting out to telus but I still have a good amount of bill credit from redeeming points. Is it possible to:

- Transfer the bill credit to telus account since PM is also owned by telus?

- Once number is ported out, bill credit remains in email account and I can activate another plan and continue to use the credit?

Thank you!

Re: Remaining credit on account

slusagm — Sun, 29 Dec 2024 17:29:32 GMT

sorry, you cannot transfer try credit to Telus nor to another PM account, nor use it to activate another account. So, best to say in PM until the credit all used up

however, you can try to ask Telus nicely and maybe they can give you some one time credit

Re: Remaining credit on account

KZ1964 — Sun, 29 Dec 2024 17:29:07 GMT

Once you port out your account is closed. You will lose all referrals and any points that you have accumulated.

Re: Remaining credit on account

Handy1 — Sun, 29 Dec 2024 17:31:17 GMT

@qlemon No sorry you cannot give / transfer the credits to anyone else . Once you port number out the credits will be gone . So best to use them up before you port out if you have time to do so

Re: Remaining credit on account

Chalupa_Batman — Sun, 29 Dec 2024 17:33:54 GMT

@qlemon wrote:
Planning on porting out to telus but I still have a good amount of bill credit from redeeming points. Is it possible to:
- Transfer the bill credit to telus account since PM is also owned by telus?
- Once number is ported out, bill credit remains in email account and I can activate another plan and continue to use the credit?
Thank you!

Hey @qlemon

Not sure what sort of plan you want to port out to with Telus however, if you stop by your local Walmart, they have some pretty equal plans to Public Mobile and you also get a $100 gift card for signing up with Telus there. So, with that being said, that gift card may cover your credits here. Something to think about.