topic Re: Two numbers one account? in Get Support

Two numbers one account?

1234tyui — Sun, 29 Dec 2024 05:20:12 GMT

I would like to pay for two people to use public mobile on one account. Is there a way to add a second number to an existing account?

hTideGnow — Sun, 29 Dec 2024 02:59:15 GMT

sorry, PM system is set to have one email address for only one account (one line), so there is no combined or family account

to have a second and third numbers, you will need to use 2 different email addresses to create new accounts

1234tyui — Sun, 29 Dec 2024 03:04:16 GMT

Thanks @hTideGnow @we set up a new account but the 2-step authentication isn’t working. Any way to get a real person to talk to?

hTideGnow — Sun, 29 Dec 2024 03:06:06 GMT

sorry, PM support is all online. You can reach support by opening ticket with them. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

computergeek541 — Sun, 29 Dec 2024 05:19:48 GMT

self solution removed