topic Re: Current Subscription and Addon section in Get Support

Current Subscription and Addon section

Deba009 — Thu, 26 Dec 2024 03:37:49 GMT

Hello, I could not find the data and minutes add-on carried forward from earlier cycle as the the Current Subscription and Addon section seems to have changed and does not show that anymore which used to show on the earlier page. Could you please let me know which screen shows such information? Thanks.

Re: Current Subscription and Addon section

Sansan — Thu, 26 Dec 2024 03:47:17 GMT

-Hi @Deba009 changes, changes right!

It's on the main page overview. Click on Usage Breakdown. You'll find all the information there.

Re: Current Subscription and Addon section

slusagm — Thu, 26 Dec 2024 03:50:06 GMT

data for each month does not carry over to the next month

Long distance minutes will carry forward but not data add-on (only 30 days)

if you need to see the usage and add-on details , go to overview page and click Usage breakdown

Re: Current Subscription and Addon section

Deba009 — Thu, 26 Dec 2024 03:49:55 GMT

@Sansan, Thanks a lot!!

Re: Current Subscription and Addon section

Deba009 — Thu, 26 Dec 2024 03:53:59 GMT

Thank you @slusagm