topic Subscription change in Get Support

Subscription change

Spottington — Wed, 25 Dec 2024 00:12:04 GMT

I changed my subscription to the $35 75gb Canada, US, Mexico plan for plan renewal date, which was Dec 21. When I did this, the offer included 1,000 long distance minutes to the various countries. In my profile under manage subscription, the details do not include the minutes but does have 75gb. Is there a way to verify that I have the long distance minutes? Or did I just not get them?

Re: Subscription change

hTideGnow — Wed, 25 Dec 2024 00:14:22 GMT

hi
@Spottington

the LD minutes option does not show in the plan description. Instead it is shown under the usage breakdown

Go to Overview page where you see how much data you used , click on usage breakdown and you will see the LD minutes addon there , showing as ## LD minutes in 7 countries.

You should see something similar to this there

Re: Subscription change

Spottington — Wed, 25 Dec 2024 00:21:37 GMT

Huzzah! Thank you, I see it now!