topic Re: Reinitiate Mobile Number Transfer in Get Support

Reinitiate Mobile Number Transfer

allPublic — Mon, 23 Dec 2024 18:58:29 GMT

How do I reinitiate the mobile number transfer request? I am porting my number from Fido to public mobile. I couldn't reply within 90 minutes to the original transfer request, and I'm looking to reinitiate the request. Thanks for all the health community.

Re: Reinitiate Mobile Number Transfer

slusagm — Mon, 23 Dec 2024 18:59:11 GMT

@allPublic

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them

Re: Reinitiate Mobile Number Transfer

AK32 — Mon, 23 Dec 2024 19:00:22 GMT

To restart the port process, you will have to get in contact with Public Mobile, you can message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437