topic Re: Can't login and E-sim not working in Get Support

Can't login and E-sim not working

jakey2 — Mon, 23 Dec 2024 15:37:27 GMT

E-sim will not work. Pixel 3. Have tried restarting and a litany of other things.

I'd like to order a physical SIM card instead, but it keeps asking me to confirm my identity via a code sent to my number before it will let me log in. Obviously I can't receive them as my e-sim will not install so I'm kind of stuck in limbo.

Re: Can't login and E-sim not working

Handy1 — Mon, 23 Dec 2024 15:40:21 GMT

@jakey2 Be quicker to pick SIM card up from Telus /koodo store or order from Amazon and ask support to sim swap the number for you

Find SIM card Find a store near to you | Public Mobile

Amazon

Public Mobile Prepaid SIM Prepaid Phone - (Universal/SmartPhones), Packaging May Vary : Amazon.ca: Electronics

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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Re: Can't login and E-sim not working

jakey2 — Mon, 23 Dec 2024 15:46:05 GMT

Thanks ( ")b

Re: Can't login and E-sim not working

hairbag1 — Mon, 23 Dec 2024 15:46:35 GMT

@jakey2

see if there's a Mobile Klinik in your area as they sell the Public Mobile sim cards...about $10 I think.

Re: Can't login and E-sim not working

BKNS27 — Mon, 23 Dec 2024 15:47:44 GMT

@jakey2

Just click on Resend Code/Didn’t Receive Code then have add be it sent by email.

I recently help my friend with the same issue and it worked for him.