topic Re: Reactivate number owned by public mobile in Get Support

Reactivate number owned by public mobile

Brakus — Mon, 23 Dec 2024 02:09:49 GMT

How do I re activate a number owned by PM?

Re: Reactivate number owned by public mobile

hTideGnow — Sun, 22 Dec 2024 19:50:44 GMT

hi @Brakus how long you lost the number?? was your account suspended for over 90 days? if you call 1-855-4PUBLIC and enter that phone number , what the system says?

or you can check with support , you can submit by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Reactivate number owned by public mobile

Brakus — Sun, 22 Dec 2024 19:54:08 GMT

I lost the number 2 days ago. I transferred a second number to my account not realizing I could only have 1. Now the second number I transferred in pushed out the original.

Re: Reactivate number owned by public mobile

Handy1 — Sun, 22 Dec 2024 20:42:24 GMT

@Brakus In that case the number will go back to the carrier it originated from so if that was public mobile check with support , if it was another carrier you will need to check with them to try and get number back

Re: Reactivate number owned by public mobile

Brakus — Sun, 22 Dec 2024 21:21:06 GMT

It was Roger’s number originally. Roger’s said it is now owned by PM, so PM has to reactivate it.

Re: Reactivate number owned by public mobile

Dunkman — Mon, 23 Dec 2024 02:08:26 GMT

@Brakus

@Brakus wrote:
It was Roger’s number originally. Roger’s said it is now owned by PM, so PM has to reactivate it.

Then you will need to contact customer service agent as mentioned in earlier post.