topic Forbidden a1 error in Get Support

Forbidden a1 error

junin — Sun, 22 Dec 2024 23:36:18 GMT

I havent been able to log into my acocunt since brining over my account to public mobile from telus

hTideGnow — Sun, 22 Dec 2024 23:39:31 GMT

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Handy1 — Sun, 22 Dec 2024 23:39:52 GMT

@junin Get support to help you if nothing else works

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

slusagm — Sun, 22 Dec 2024 23:40:13 GMT

but does your PM sim card able to call and your mobile data works?

you probably need PM to check what was wrong. You won't be able to open proper Chatbot ticket, so just message them

junin — Sun, 22 Dec 2024 23:47:34 GMT

Thank you all, just created a ticket via direct message. On standby for now