topic Holiday promotion plans in Get Support

Holiday promotion plans

Yourbakerman — Sun, 22 Dec 2024 02:11:08 GMT

I logged in through the app and through the web browser to see the holiday promotions. And there is none but when I go to view the holiday. Promotions online I can see $35 for 75 minutes Canada us and Mexico but I can't see it when I go to change my subscriptions.

Re: Holiday promotion plans

Handy1 — Sat, 21 Dec 2024 21:47:41 GMT

@Yourbakerman I’m guessing it cause your current plan cost more and PM dosent like people downgrading plan price just upgrading plan price . But if you see the $30 plan there some have had luck switching to it immediately then the $35 plan will goofily become available and then you chage plan using the change in next renewal option to the $35 plan . That or port out and back in in desired plan

Re: Holiday promotion plans

BKNS27 — Sat, 21 Dec 2024 22:00:15 GMT

@Yourbakerman

PM changed their rules on switching plans. You can upgrade but you can’t downgrade from your current plan if it is not available in your Subscription account.

Re: Holiday promotion plans

jor123 — Sun, 22 Dec 2024 00:42:16 GMT

Sucks that it's now an upgrade-only offer. Doesn't really seem fair, even with the "workarounds" of downgrading to a regular-priced plan mid-cycle and upgrading again.