topic Re: account number in Get Support

account number

jaswinder688 — Sat, 21 Dec 2024 20:21:59 GMT

hi all any idea how can i get my account number from public mobile. my phone number is very old and i just created an account online but how to connect my number with account i just created

Re: account number

Handy1 — Sat, 21 Dec 2024 20:25:47 GMT

@jaswinder688 So did you activate in store a long time ago and never set up the online account ? If that’s the case I think you need support to help you , if you do t remember the email and password you used to get phone number / account

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: account number

BKNS27 — Sat, 21 Dec 2024 22:06:17 GMT

@jaswinder688

You can’t port your number from PM to PM.
You can only port your number from another carrier to PM. Your account with the other carrier must be active to port it over to PM.