topic Re: Difference between plans, wanting to clarify! in Get Support

Difference between plans, wanting to clarify!

mvanunez — Sat, 21 Dec 2024 19:47:36 GMT

Hi there,

I am currently on the $35 for 50GB in Canada-US-Mexico plan. I got it, I believe, during the Black Friday.
I like the current deal going on at $35 for 75GB in Canada-US-Mexico.

I wish to know the difference between the plans (apart from the higher data). I believe my current 50GB plan says something about Calling Features: Voicemail, Call Display, etc.
I don't see that in the 75GB plan. Is this the only difference? Or does the 75GB plan also include that?

Thank you!

Re: Difference between plans, wanting to clarify!

Handy1 — Sat, 21 Dec 2024 19:51:33 GMT

@mvanunez They have all same features just more data and some long distance mins . For same price smart to make plan change for next renewal if you want take the offer

Re: Difference between plans, wanting to clarify!

Phil_Adelphus — Sat, 21 Dec 2024 19:52:03 GMT

@mvanunez Tap on the plan and the calling features should be on the next page, they're the same for all plans. But since you are an existing customer you may not be able to change to the 75GB plan in any case. You would need to log in to your account, select "change subscription" and see what is offered to you specifically.

Re: Difference between plans, wanting to clarify!

99guy — Sat, 21 Dec 2024 20:42:18 GMT

I was on the 35/50GB. I was able to switch to the 75GB just last night. You should be able to do it.

Re: Difference between plans, wanting to clarify!

hTideGnow — Sat, 21 Dec 2024 20:50:13 GMT

hi @99guy

the new $35 plan has more data and the rest are the same. This is pretty much a price decease (by giving more data) due to competition.

I am not sure if you can change to it. You can only change to plans that are available on your My Account's Change Subscription page. If the new $35 plan is not show up there, sorry, there is no way to change to that.

Re: Difference between plans, wanting to clarify!

computergeek541 — Sat, 21 Dec 2024 23:41:35 GMT