topic Re: New SIM card in Get Support

New SIM card

MochaPepper — Fri, 20 Dec 2024 04:32:49 GMT

How do I activate my SIM card

Re: New SIM card

slusagm — Fri, 20 Dec 2024 04:47:46 GMT

new account or you are PM customer already?

for new account, just download the PM app and start subscription

but if you are already PM customer and got a new sim, then login My Account > Profile and use the pencil beside sim card number and update (if you cannot receive 2FA on phone to login, just click Didn't receive code and choose email to get the code)

if you cannot login, then ask PM to help., just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: New SIM card

EvangelistaW — Fri, 20 Dec 2024 16:33:51 GMT

Here's a video showing how to do exactly that! Public Mobile made this video, so it's official!

https://www.youtube.com/watch?v=40LDBkpxJlo