topic Re: transfer cell number from previous provider in Get Support

transfer cell number from previous provider

Nicky1951 — Fri, 20 Dec 2024 04:45:01 GMT

Re: transfer cell number from previous provider

Handy1 — Fri, 20 Dec 2024 01:12:17 GMT

@Nicky1951 Leave old providers sim in the phone and ensure the account is active , you can port the number over in activation or do it after you activate , so leave old providers sim inthe phone to reply YES to the confirmation text to port

Re: transfer cell number from previous provider

Nicky1951 — Fri, 20 Dec 2024 14:50:27 GMT

yes

Re: transfer cell number from previous provider

Nicky1951 — Fri, 20 Dec 2024 16:00:00 GMT

I do not know what the problem is. I want to transfer my old phone number from Koodo to Public Mobile. I reached out to Koodo yesterday & they stated you at Public Mobile have to request the port over. My phone has not worked for at least a week now...not getting any calls or texts

Re: transfer cell number from previous provider

Handy1 — Fri, 20 Dec 2024 16:06:27 GMT

@Nicky1951 Is your Koodo account post paid or pre paid ? And is the Koodo account still active ?

in your account website or app

“transfer number”

@Nicky1951 Is how to port number to PM of you already activated PM account or you can do this on activation . But if you have Koodo pre paid you need to first select temp PM phone number and then ask support to transfer number for you

Re: transfer cell number from previous provider

vwsportbug — Sat, 28 Dec 2024 15:41:41 GMT

I had to remove the old SIM card from my phone before I could make or receive calls. This step came AFTER my old phone provider had released the number to PM. I'm using an eSIM with PM.