topic Re: Question for Koodo Offer Switchers in Get Support

Question for Koodo Offer Switchers

Freddyfaz — Tue, 04 Jan 2022 21:20:29 GMT

Question for any PM users that took Koodo's offer:

I attempted to use the promo code on Koodo's checkout. It would not let me complete because I had chosen a phone with a small tab that had a reduced price. My options were to choose either the PM promo code or the reduced phone with a regularly price plan (which sucked).

Has anyone else encountered this?

Re: Question for Koodo Offer Switchers

meocon — Wed, 23 May 2018 14:22:01 GMT

You should contact Mod or Koodo rep about that.

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Re: Question for Koodo Offer Switchers

ShawnC13 — Wed, 23 May 2018 14:23:26 GMT

@Freddyfaz wrote:
Question for any PM users that took Koodo's offer:
I attempted to use the promo code on Koodo's checkout. It would not let me complete because I had chosen a phone with a small tab that had a reduced price. My options were to choose either the PM promo code or the reduced phone with a regularly price plan (which sucked).
Has anyone else encountered this?

Did you try and do it with the Medium Tab? Other option would be to do the transfer without a Tab. Then go back in and pick a phone on Tab at a later time.

Re: Question for Koodo Offer Switchers

Freddyfaz — Wed, 23 May 2018 14:25:17 GMT

Respectfully - Don't need the link to a moderator - I'm asking for someone who transferred a line to Koodo for their experience. If that's not you - PLEASE don't reply...

Re: Question for Koodo Offer Switchers

Freddyfaz — Wed, 23 May 2018 14:29:44 GMT

I tried that. Cleared my basket, then put in the offer code. It showed me the plan I received via text($30 for 1 gb, $100 bonus etc). Then tried a phone again on with a small tab (which was mentioned in the text), and again got the message I could only choose 1 promotion. Just wondering if any previous users had this or if it's a new limitation on migrating.

Re: Question for Koodo Offer Switchers

LEGO — Wed, 23 May 2018 14:33:43 GMT

Maybe you should also try to post in Koodo Community, so that people who already switched carriers could enlighten you…

Re: Question for Koodo Offer Switchers

ShawnC13 — Wed, 23 May 2018 14:40:38 GMT

@Freddyfaz wrote:
I tried that. Cleared my basket, then put in the offer code. It showed me the plan I received via text($30 for 1 gb, $100 bonus etc). Then tried a phone again on with a small tab (which was mentioned in the text), and again got the message I could only choose 1 promotion. Just wondering if any previous users had this or if it's a new limitation on migrating.

Not sure then Freddy, when I migrated my wife over with the Offer for the Fall promo people I was able to get the plan promo and a tab. As suggested the Koodo forum is a good place for this question or even calling into them and asking a rep over the phone. Let us know what you find out so we can pass the information on to others who may have the same issue.

Re: Question for Koodo Offer Switchers

will13am — Wed, 23 May 2018 15:53:45 GMT

I can offer my own migration experience here. It seems like ordering a phone and getting a plan at the same time doesn't work that well online. So, the solution is to order the service and once activation is complete, go back and order a phone. Once there is a line available in the account, it is easy to attach the phone order to that line. By the way, this two step process is what you want to do phone purchase anyway. The phone offers available to "existing" customers is typically way better.

Edit: As an example, for my account I can purchase the Samsung A8 today for $0 up front on medium tab ($15 x 24 payments) with $75 bill credit on next bill. This is based on being an existing customer. The website shows the A8 costing $150 up front on a medium tab with no bill credit. Savings is huge.

Re: Question for Koodo Offer Switchers

Acekiller — Wed, 23 May 2018 17:52:10 GMT

there's another new offer?

Re: Question for Koodo Offer Switchers

Freddyfaz — Wed, 23 May 2018 19:20:56 GMT

Last month I received the $35 2gb offer but had just renewed for 90 days. Yesterday I got the $30 for 1gb offer to go to Koodo that other people said they received last month. This time offer expiry is May 31st.

Re: Question for Koodo Offer Switchers

Freddyfaz — Wed, 23 May 2018 19:22:33 GMT

Thanks will13am - That's exactly the info I was looking for!

Re: Question for Koodo Offer Switchers

will13am — Wed, 23 May 2018 19:46:34 GMT

@Freddyfaz wrote:
Thanks will13am - That's exactly the info I was looking for!

@Freddyfaz, have you secured a referral for migration to Koodo? If not, I would be more than happy to assist. Just send me a PM.