Odd calls

Daks — Fri, 20 Dec 2024 02:41:16 GMT

A friend and I are experiencing a problem where we both get a phone call from eachother at the same time. We answered and we're able to talk to eachother, but then got a call from eachother while still on the phone with eachother. Wondering if this I potential fraud?

Re: Odd calls

hTideGnow — Fri, 20 Dec 2024 02:45:46 GMT

hi @Daks

never heard that or never had that happened on myself. Your friend uses Public Mobile as well?

if you check your usage history, do you see the calls recorded there?

And ask your friend to check his usage history, too

If you are worries, make sure you have the exact date and time of the calls, and submit a ticket with PM agent for further investigation.

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Re: Odd calls in Get Support

Odd calls

Re: Odd calls