topic Re: $23 plan switch in Get Support

$23 plan switch

JeffIdealist — Thu, 19 Dec 2024 05:31:37 GMT

I’d like to switch to $23.00 plan after trying my first month with public, but I can only see this on the website, not in my app under change subscription

Re: $23 plan switch

Rastin — Thu, 19 Dec 2024 05:41:34 GMT

Unfortunately if it's not listed on account you can't downgrade to the plan you want.

Re: $23 plan switch

hairbag1 — Thu, 19 Dec 2024 05:50:50 GMT

@JeffIdealist

not all currently offered plans are available to each and every customer. If you initially took a higher value plan, you likely can't downgrade to the plan you now want. Alternative is to start a new Public Mobile plan with a new sim, a new number and a different email address...you won't have access to your current ph number. You would then be able to select one of the many plans available as a new account. Not a great option, but an option.