New Plan $35 with Internation Call

EdwinT — Thu, 19 Dec 2024 03:44:47 GMT

When I selected this plan for coming renewal, the 500 mins international call was not there

Re: New Plan $35 with Internation Call

hTideGnow — Thu, 19 Dec 2024 03:48:37 GMT

maybe just it didn't show clearly. Try go to My Account or use the app, on the Overview page, click Usage Breakdown and check if you see "## LD mintues 7 countires" if it is there, then you have the LD minutes

if not, then ask support agent to help

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: New Plan $35 with Internation Call

Yzeguy — Thu, 19 Dec 2024 04:10:28 GMT

You’re good. I swapped from the $35 Can-US-Mex to the same price with the 500 min/mo int’l with the same price point. It doesn’t show up there but I did log in on pc and see it there.

topic Re: New Plan $35 with Internation Call in Get Support

New Plan $35 with Internation Call

Re: New Plan $35 with Internation Call

Re: New Plan $35 with Internation Call