topic Change of address? in Get Support

Change of address?

Ghymmie — Wed, 18 Dec 2024 19:29:13 GMT

New account. Apparently I can't change my address to ship my SIM card to another address?

Re: Change of address?

eddieO — Wed, 18 Dec 2024 19:31:05 GMT

@Ghymmie you should be able to by going into your account, go the the Account tab, go to Manage Profile and add your Address there

Re: Change of address?

TheSterlinger — Wed, 18 Dec 2024 19:36:40 GMT

@Ghymmie

If you bought a SIM already and need to change address you will need to contact CS_agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Check message with link

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

If you have not bought SIM yet and would like to change address sign onto My Account and click Profile and click the pencil icon next to Account Name it should open Account Information scroll down and you should be able to change your address.

Re: Change of address?

Ghymmie — Wed, 18 Dec 2024 19:36:24 GMT

It just keeps cycling me back to the Activation Page. Which I can't activate cause they haven't mailed me the SIM Card yet. And I won't get the SIM card anytime soon if I can't update the shipping address...

frustration...

Re: Change of address?

computergeek541 — Wed, 18 Dec 2024 19:38:19 GMT