https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1289544#M888862 <P>Tried to set up a sim and port over my number from Telus, paid for both the month and sim, can’t get the app to load anything to even log in with my iPhone 15.</P><P>wasted hours and just want my money back since I can’t access services and now returned the sim after trying for hours and the chat person not helping me.!</P> Wed, 18 Dec 2024 20:02:46 GMT Mkehler 2024-12-18T20:02:46Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1289544#M888862 <P>Tried to set up a sim and port over my number from Telus, paid for both the month and sim, can’t get the app to load anything to even log in with my iPhone 15.</P><P>wasted hours and just want my money back since I can’t access services and now returned the sim after trying for hours and the chat person not helping me.!</P> Wed, 18 Dec 2024 20:02:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1289544#M888862 Mkehler 2024-12-18T20:02:46Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1289546#M888863 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/506818">@Mkehler</a>&nbsp;</P><P>The PM app should load on your iPhone 15 and PM is a part of Telus so it should port over. Is the iPhone 15 a North America version?</P><P>Type in Submit a Ticket on Chat or pm them directly and staff hours are 9:00am to 10:00pm EST.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P> Wed, 18 Dec 2024 09:21:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Refund/m-p/1289546#M888863 BKNS27 2024-12-18T09:21:37Z