topic Re: Blocked for log in in Get Support

Blocked for log in

drum — Tue, 04 Jan 2022 21:20:17 GMT

I am not able to log in as my login credentials are blocked whenever i entered my email and password via self serve,

and how to deactivate a/c?

i did not add CC in my file.

Re: Blocked for log in

LEGO — Tue, 22 May 2018 19:46:22 GMT

@drum You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck!

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

Re: Blocked for log in

LEGO — Tue, 22 May 2018 20:15:43 GMT

@drum wrote:
how to deactivate a/c?
i did not add CC in my file.

Please, clarify a/c? Auto/Charge???

If you mean AutoPay, then click on “Manage AutoPay” and then on “Remove AutoPay” button.
To remove credit card: click on "Payment" tab, then click on “Manage my card” > “Remove this credit card”

Re: Blocked for log in

drum — Tue, 22 May 2018 19:55:45 GMT

oh.credit card.

Re: Blocked for log in

drum — Tue, 22 May 2018 19:57:22 GMT

thanks

i PM with required detailed as i dont know my a/c number and PIN,i provided my email,phone#,resi address,my name.

Re: Blocked for log in

drum — Tue, 22 May 2018 20:02:59 GMT

thank you mod.

Re: Blocked for log in

drum — Tue, 22 May 2018 20:07:43 GMT

hey Mod,

How do i deactivate my a/c?please help me.

Re: Blocked for log in

LEGO — Tue, 22 May 2018 20:14:02 GMT

@drum Please, look at my second message!