topic Re: Transfer in Get Support

Transfer

Syed-haider — Tue, 17 Dec 2024 03:38:39 GMT

I need my phone number transfer pc mobile to public mobile thanks

Re: Transfer

slusagm — Tue, 17 Dec 2024 02:56:36 GMT

Since PC mobile uses the same system as PM, you need to get a new number first. After all actived, open ticket with PM and they will have to manually bring in the number

When it is time to ask PM to help with the transfer, open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Transfer

computergeek541 — Tue, 17 Dec 2024 03:44:16 GMT

@slusagm wrote:
Since PC mobile uses the same system as PM, you need to get a new number first. After all actived, open ticket with PM and they will have to manually bring in the number
When it is time to ask PM to help with the transfer, open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PC Mobile doesn't use the same system as Public Mobile. All remaining Telus customers who were under the PC Mobile brand were moved to Koodo and even then, all Telus PC Mobile customers had postpaid plans. Anyone still with PC Mobile are Bell prepaid customers. For some other unknown reason, the same process for transferring a phone number from Koodo prepaid apply to porting a former PC Mobile postpaid (Telus) transitioned to Koodo postpaid apply when porting to Public Mobile.