topic Re: Roaming in Get Support

Roaming

Cole0001 — Tue, 17 Dec 2024 00:23:07 GMT

Are the plans for Mexico roaming only for Quebec? We are in BC and we want a phone plan that works in Mexico as well. There’s a plan but says for Quebec only but offered on the BC side of the site

Re: Roaming

Handy1 — Tue, 17 Dec 2024 00:30:25 GMT

@Cole0001 The CAN/US /MEX plan are available to everyone in every province , and will work in all 3 countries to call to and from using talk text and data and works in Quebec to no different talk text and data no worries at no extra charge

Re: Roaming

Cole0001 — Tue, 17 Dec 2024 00:32:19 GMT

Thanks for the reply @Handy1 . Why do the offer details say only available to Quebec residents? It definitely works for BC residents?

Re: Roaming

slusagm — Tue, 17 Dec 2024 00:45:25 GMT

it's not only for Quebec. The terms page is a one page for all. You have to match the superscript numbers to see which line apply to the plan you want

Re: Roaming

Sansan — Tue, 17 Dec 2024 00:50:29 GMT

@Cole0001 once you since into your account, the plans that you can switch to will show. All plans except the 15$ is avaliable to all provinces, but you might not be able to get the one you want depending on your current plan.

Please ensure you sign in and not go by the website itself.