topic Re: I phone 8 plus with e sim. I bought a I phone 16 pro in Get Support

I phone 8 plus with regular sim. I bought a I phone 16 pro

porcupine — Mon, 16 Dec 2024 00:57:03 GMT

I bought a I phone 16 pro but my I phone 8 has a sim card and the 16 doesn't do i have too add the esim first how do I change it over thanks

Re: I phone 8 plus with e sim. I bought a I phone 16 pro

softech — Mon, 16 Dec 2024 00:41:48 GMT

@porcupine

eSIM cannot be moved. BUT Luckily, you can get a replacement for FREE

To rebuy new eSIM for FREE, first, download the app on your new phone. Click Account from the bottom, then click Purchase SIM Card and select eSIM.

Once it confirms your phone is eSIM compatible, click Pay $ and Install (the system will check and apply a $5 credit to bring the total price back to $0 at checkout), and follow the prompt to complete and purchase and install eSIM on your device
(in rare case that PM charges you for the replacement esim, you can submit a ticket with PM support and ask them for reimbursement)

https://www.publicmobile.ca/en/on/get-help/articles/get-a-sim-card

Existing eSIM users at Public Mobile who need a replacement can do so at no extra cost. When you request a new eSIM through the usual process, we automatically identify you as an existing eSIM user and waive the replacement fee. See below for steps on how to get your new eSIM.

Re: I phone 8 plus with e sim. I bought a I phone 16 pro

porcupine — Mon, 16 Dec 2024 00:55:31 GMT

I have a regular sim card in my iphone 8

Re: I phone 8 plus with regular sim. I bought a I phone 16 pro

umnikke8 — Mon, 16 Dec 2024 01:28:56 GMT

Did you get the iPhone in the US? The Canadian model still has a physical SIM slot you can use.

Re: I phone 8 plus with regular sim. I bought a I phone 16 pro

porcupine — Mon, 16 Dec 2024 01:30:13 GMT

No Canada

Re: I phone 8 plus with regular sim. I bought a I phone 16 pro

porcupine — Mon, 16 Dec 2024 01:33:10 GMT

and I got it for my wife for christmas and wasn't sure if it had a sim card slot, I don't think

Re: I phone 8 plus with regular sim. I bought a I phone 16 pro

porcupine — Mon, 16 Dec 2024 01:35:06 GMT

Do you have an iphone sixteen

Re: I phone 8 plus with regular sim. I bought a I phone 16 pro

TheSterlinger — Mon, 16 Dec 2024 01:57:19 GMT

@porcupine

If you bought US version of iPhone 16 pro then it will not have SIM slot. Canadian version has. To change to eSIM you will need Public Mobile app and it will let you buy eSIM and install. If you do have a SIM card slot then you can just put old SIM into 16 Pro.

Re: I phone 8 plus with regular sim. I bought a I phone 16 pro

golfball — Mon, 16 Dec 2024 01:51:35 GMT

@porcupine wrote:
and I got it for my wife for christmas and wasn't sure if it had a sim card slot, I don't think

The Canadian iPhone 16 model DOES have a SIM slot so you don't have to do anything. It has only been removed in the United States.